Guncases.com - Payment Policy — Page 1

We gladly accept payments from a wide variety of credit card carriers including, but not limited to: Visa, MasterCard, American Express and Discover. All personal information is encrypted by our secure server to ensure any transaction you place with us is 100% safe. GunCases.com does not capture funds from your card until your items are ready to be shipped. If you are using a debit card, please note your bank may hold your funds once your purchase has been pre-authorized during the checkout process. For more information about bank-specific rules that may apply, please contact your card-issuing bank.

Prior to ordering, please confirm your billing address provided matches the address that appears on your current credit card statement. Please note all orders placed with a credit/debit card are subject to review.

GunCases.com offers customers the option of paying for purchases via PayPal. Orders placed using this payment method are verified by and follow PayPal's terms and conditions. To pay via PayPal, simply select the "Check out with PayPal" option at checkout.

Please note we require your shipping address to be confirmed by PayPal for all domestic orders and your account to be verified by PayPal for all orders prior to ordering. In addition, there are certain items that may be restricted by PayPal and cannot be ordered using this payment method. If restrictions apply, this payment option will be unavailable during checkout.

Since PayPal requires an authorization to be run prior to releasing your order to us, GunCases.com does not capture funds until your items are available and ready to be shipped.

No, we do not. We do not capture (collect) funds from credit cards, debit cards, or PayPal before an item is being prepared for shipment. This means that in the case of a backorder, you will not be charged until we have received the item from our supplier and are preparing to ship it to your door.

We do authorize your payment method during the checkout process to ensure the method you provided is valid. Once we begin processing your order, we void (cancel) the authorization amount for any items that are not in stock. Until your card issuer processes this void, you may see a pending charge from us. This is typically removed within a week. We cannot do anything to speed this process up, but rest assured we did not collect any money from your payment method, regardless of whether you used a credit card, debit card, or PayPal.

If you have any issues with pending charges showing up for an item that is not in stock, please wait a week, and then contact your card issuer to ensure there is no delay on their end processing the removal of the charge.

In most cases, you can use a prepaid card the same way you'd use a credit card to pay for your order. If your transaction is declined, it is likely there is not enough on the card balance to cover the full amount of the purchase.

Due to PayPal's policies, certain items are restricted from purchase using PayPal. While we understand this may be inconvenient, our safe and secure checkout accepts a wide variety of credit and debit cards without these restrictions on purchase.

We cannot split orders across multiple payment cards or between a card and PayPal. In some cases, our customer care team may be able to help split an order across payment methods. Please contact us to place your order and we'll do our best to help you.

In most cases, payments fail due to the information provided not matching what the card issuer has on file (for example, billing information, card numbers, expiration dates, or CVV.) There may also be an issue processing your authorization due to requirements from your issuing bank. If you are certain your information is correct, please try a different payment method or contact your card issuer for help.

We use a robust system of tools that help us limit fraudulent transactions, both to protect our customers and to help us limit losses and keep our prices low. In very rare instances, a legitimate transaction will need to go through our manual payment review process to ensure the secure processing of the orders. Our team will reach out to you in this case and help you verify your payment method so we can continue processing your order as quickly as possible.

Place your order as normal on our website, and then reach out to us with proof of your tax-exempt status and order number to qaqc@opticsplanet.com. Once the paperwork is processed, the tax will either be removed or refunded.

We do not offer layaway.

Please feel free to contact us via phone or email if you have any questions.